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Logicalis Managed Services
Logicalis' managed services enable customers to reduce support costs and significantly improve visibility into the performance of the IT infrastructure. Unlike most managed services, we provide SLAs based on restoration – not response – times and report on these in real-time with penalties if we breach these.

Managing infrastructure - effectively - means a lot more than ensuring availability. Multiple metrics and performance attributes need to be monitored so that the "end-user experience" is consistently high. A Logicalis Managed Service can provide you with:

  • Reduced costs and clear ROI
  • Peace of mind with 24x7 proactive monitoring and management
  • Single point of contact
  • Predictable monthly fee, backed by restoration SLAs and penalty rebates
  • Access to highly skilled technical resources
  • Visibility of how your IT infrastructure is performing
  • Mature ITIL processes – change, incident, problem and service-level management
  • Regular reporting and recommendations

Phone Logicalis Australia on 1300 041 588 for a no obligation discussion
or complete the following online enquiry and we’ll send you a free gift and more information on our solutions.
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