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Logicalis Maintenance Services
Logicalis Maintenance is a responsive break/fix service, providing a central point of contact and co-ordination, leveraging vendor spares holdings.

Logicalis maintains very close relationships with vendors, especially with Cisco and Cisco’s Technical Assistance Centre (TAC) to ensure that parts, software and engineers arrive on time and that maintenance issues are resolved quickly and efficiently.

All maintenance calls all filtered through our Global Support Centre, avoiding the issues associated with traditional “follow the sun” style models. We are one of the only integrators in the Asia-Pacific region that can provide "one number support" for FlexPod.

Logicalis' Maintenance Services provide you with tangible business benefits:

  • Vendor-backed. We have access to the largest spares holding from Cisco and other vendors, giving you full entitlement to IOS and software updates and faster on-site despatch of spares
  • Reduces risk. We help you align your service coverage so it is appropriate to your needs
  • Save you time and money. We coordinate all renewals and provide regular updates on service-level status. We are the only local Cisco Shared Support partner in Australia, giving us access to spare holdings at the most competitive price

Proactive Maintenance
Proactive Maintenance combines traditional reactive maintenance with a monitoring service. This enables our technical specialists to remotely detect, identify and isolate problems of all devices under maintenance much faster

Phone Logicalis Australia on 1300 041 588 for a no obligation discussion
or complete the following online enquiry and we’ll send you a free gift and more information on our solutions.
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